Delivery & returns

Delivery

Standard delivery in Tbilisi: next working day, 10,00 GEL.
Express in Tbilisi (Wolt, Glovo and others): at checkout you place your address on the map and choose a courier. Each shows its own price and time, and that price is added to your order.
Outside Tbilisi: the same way, choosing among the courier services that deliver to the regions, at their price and timing.
Express and regional couriers are called as soon as the order is paid.
Pick up from our store for free: 8 Simon Kandelaki Street, 0160 Tbilisi, Georgia, Monday–Friday 09:00–18:00. We'll call when your order is ready.
You can follow the order in your account.
Please be reachable by phone and at the address on the delivery day. If the courier arrives but can't hand over the order for a reason on your side (nobody there, calls not answered), the delivery fee isn't refunded and a second delivery is charged again.

You can return an item within 14 days of delivery if it is unused, in its original packaging and with its tags on.
To start a return, call or email us with your order number.
Bring the item to our store or send it to us. If you simply changed your mind, the cost of sending it back is yours.
We refund to the original payment method within 10 working days of receiving the item.

If an item arrives damaged or isn't what you ordered, contact us as soon as possible. We replace it or refund in full, and we cover the delivery both ways.